1. Who We Are
Our website address is: https://thesupplycoffee.com
We operate as Supply Coffee Co., an independent coffee brand focused on intentional products and a premium customer experience.
2. Information We Collect
We collect information that helps us process orders and improve your experience, including:
- Name, email, shipping address, and payment details
- Order history and customer support messages
- Basic website analytics (pages visited, device type, etc.)
3. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about purchases or support requests
- Improve our website and customer experience
- Send occasional updates or promotions (only if you opt in)
We do not sell or rent your information to third parties.
4. Payment & Security
All payments are processed securely through trusted third‑party providers. We never see or store your full payment information.
We take reasonable steps to protect your data, but no online system is 100% secure. By using our site, you acknowledge this.
5. Cookies
Our website uses basic cookies to:
- Keep your cart active
- Remember your preferences
- Improve site performance
- Support WordPress functionality (if comments or accounts are enabled)
You can disable cookies in your browser settings at any time.
6. Embedded Content
Some pages may include embedded content (videos, images, etc.). Embedded content behaves the same as if you visited the other website directly and may collect data according to their policies.
7. Who We Share Your Data With
We only share information with essential service providers, such as:
- Payment processors
- Shipping carriers
- Email or analytics tools
- WordPress security/spam protection services
These partners receive only the information needed to perform their services.
8. How Long We Keep Your Data
We retain order information for record‑keeping and tax purposes. If your site allows comments or accounts:
- Comments and metadata may be stored indefinitely
- User profiles remain until deleted by the user or admin
9. Your Rights
You may request to:
- Access the personal data we hold
- Update or correct your information
- Have your data deleted (unless required for legal or order‑related reasons)
Just contact us and we’ll take care of it.
10. Where Your Data Is Sent
If comments or forms are enabled, submissions may be checked through automated spam detection services.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Continued use of the site means you accept the updated terms.
12. Contact
If you have questions about this Privacy Policy, reach out anytime at: hello@thesupplycoffee.com